Digital task management for water and heat supply
Microbizz brings together your work tasks, route planning, documentation and statutory checks in one solution. Whether you handle water, heat or gas, Microbizz gives you full control, both out on the job and back in the office. With digital workflows, you can automate task management and inspections, plan and document according to legal requirements, monitor in real time - and ensure quality all the way.
Efficient operation and quality assurance for meter management in water and heat supply
Optimize your work processes with Microbizz - the flexible platform that helps you plan, manage and document all tasks in real time.
From setting up and reading meters to ongoing service and reporting, Microbizz gives you a full overview and ensures that no tasks are overlooked. Through the user-friendly app, technicians can easily record work on site, while you gain insights and data to optimize operations, resources and customer satisfaction.
- 01 How to plan
- 02 Execution
- 03 Quality of service
- 04 Time registration
- 05 Invoicing
- 06 Reporting
- 07 Customer portal
Planning made simple
Whether it's installation projects, meter reading or meter replacement, Microbizz gives you a full overview and smarter planning. The system handles both fixed and ad hoc tasks, optimizes routes automatically and ensures better use of time and resources - both in the office and at customer sites.
At your fingertips - also offline
With Microbizz, your employees have all task information at their fingertips - via mobile or tablet. They can view task details, quality requirements and record time instantly. They can fill in quality forms, attach image documentation and document readings instantly. If there are any deviations to the task, these can be recorded and automatically generate new tasks. The Microbizz app is a native app that also works without internet access.
Quality assurance throughout the process
Quality checks and documentation are crucial for service companies and with Microbizz's form functionality it's easy toensure compliance. The correct quality form is linked to the task and equipment. Completing the form canautomatically generate PDFs, includingcertificates. Certificates can be made available to customers and partners via email or via the Microbizz Extranet.
Minimize errors and optimize time spent
With Microbizz, employees can register their working hours directly via their mobile phone, so hours never disappear or errors occur in the payroll or invoicing basis.
Time registration is quick and easy on the job and the system provides a full overview in real time. No more manual timesheets and you can trust that all hours are recorded accurately and can be invoiced on the job immediately.
Fast and accurate invoicing
Microbizz makes invoicing faster and more accurate. Time, material consumption, mileage and deviations are automatically registered so nothing is lost. This means invoices can be sent immediately, without errors or unclear descriptions. Invoicing can be done directly from Microbizz or integrated with your financial system.
Real-time reporting
Microbizz makes reporting simple and accurate with real-time data on time, quality, materials, mileage and deviations. You get access to more than 50 standard reports and customization options, and data can easily be analyzed in Power BI or other BI solutions to optimize processes and resource consumption.
Increase self-service and customer satisfaction
With Microbizz Extranet you can provide your customers with real-time information. Customers can track task status, view quality charts and get documentation for services performed - all in one place. The system can also display relevant certificates on the serviced equipment, creating transparency, strengthening customer trust and reducing the need for manual follow-up.
With Microbizz, management has 24/7 access to valuable data and a full overview of operations. Pull reports at any time, track real-time status and identify optimization opportunities with just a few clicks.
Microbizz makes it easy for the administration to plan tasks and manage changes. Get instant insights into the status of employees in the field and answer customers' questions right away.
Employees always have their tasks at their fingertips and can easily view the day's plan, record work done and report deviations directly in the app. Changes to the plan are shown instantly, so everyone is always up to date.
Results and value of hard work
Digital workflows create tangible value that can be measured - not only in efficiency, but also in quality and customer satisfaction. With automated processes, you minimize errors, free up time for core tasks and get a full overview of all tasks in real time. The result is faster task completion, higher customer satisfaction and a stronger financial return that supports growth and improves business competitiveness.
Microbizz improves customer satisfaction by optimizing planning, execution and documentation
- Fast response time
- Real-time documentation
- Overview via customer portal
- Ensure compliance and statutory inspections
Digital workflows ensure compliance with quality processes and availability of statutory documentation
- Automated workflows and processes
- Traceability and history
- Real-time documentation
- Everything recorded digitally
Digital workflows reduce paper consumption and unnecessary driving, supporting greener and more sustainable operations
- Efficient planning minimizes driving and CO2
- Environmental compliance and green documentation
- Optimized use of equipment and minimization of material waste