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Discover how other companies leverage Microbizz.
 

Effective quality assurance with Microbizz

Digitize your quality assurance with Microbizz – fill in checklists, register deviations and document work in real time directly from the field.

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Nordkysten logo
Munck logo
Gentofte logo
DKTV logo
DIN Forsyning logo
Brunata logo
Fyns kran udstyr logo
Stenhøj Logo
Auto cert logo
Selecta Logo
iKlima logo
Supercool logo
Pacco Logo
AV Center logo
Cobblestone logo
Watersystems logo
Nordkysten logo
Munck logo
Gentofte logo
DKTV logo
DIN Forsyning logo
Brunata logo
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Why quality assurance is important for your business

Marie - Focused on laptop in modern Scandinavian office (1) (1)
less administration

Avoid manual paper lists and time-consuming Excel sheets when you need to document your work. With Microbizz, all quality forms, checklists and documentation are collected in one place – digitally and always accessible. This saves time, reduces errors and makes it easy to ensure that everything is registered correctly.

connected workflow

Quality assurance is closely linked to both task management and projects. When an employee completes a task, relevant quality checks can automatically follow. This ensures that documentation and approvals are always completed and saved without extra work.

Real-time overview

Track the status of quality assurance in real-time – who has performed which checks, what deviations have been recorded and where follow-up is required. With one click, management can see if quality is being met and react quickly if issues arise.

kema (2)
Visual planning

Get an overview through intuitive overviews and dashboards. See upcoming checks, completed inspections and open nonconformities in one unified view. This gives you a clear picture of where to take action to avoid bottlenecks and errors.

Easy sharing of information

Share reports, quality checks and documentation directly with customers, management or external partners. Even without Microbizz access, they can access the necessary reports, providing peace of mind and transparency.

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More transparency

Everyone – from field workers to management – works from the same data. Microbizz provides full transparency and ensures that nothing gets lost along the way. It builds trust, improves collaboration and makes it easier to meet both internal standards and external requirements.

"The most important thing about Microbizz is that you can have it modulated according to your needs. This means that you can go in and change a lot of parameters as you wish"

Nicholas Ottosen
Nicholas OttosenTeam leader, Cobblestone

KS Forms - full overview and control from start to finish

With Microbizz quality assurance, you have full control over the entire documentation process – from creating forms and checklists to registering deviations, approvals and reporting. Field workers can perform quality assurance directly from the app by filling in checklists, taking photos and registering deviations, which are immediately available in the system. This avoids manual paperwork, delayed updates and scattered files. You can easily create standardized or customized forms and deviations are handled directly in the system. With integration to task management, projects and reporting, all relevant data is automatically included so you always have a complete overview of quality per customer, project or department.

Benefits of Microbizz quality assurance:
Collect all quality checks and deviations in one place
Get real-time updates and full transparency
Customize forms and checklists according to your needs
Automate approvals and documentation flows
Integrate with other Microbizz modules for a unified workflow
Get a full overview of quality, status and history

Whether you work from the office or the browser on your mobile device, Microbizz gives you a clear, up-to-date insight into quality assurance – so you can document, improve and deliver quality every time.

image quality assurance
Click on your industry to read more about what Microbizz can do for you

Quality control tailored to your industry

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Craftsmen and Contractors

Ensure that work on the construction site always meets the requirements. With Microbizz, employees can fill in quality forms and checklists directly from their mobile, document with photos and register any deviations in real time. Everything is automatically linked to the relevant projects, so you avoid manual paperwork and missing documentation. This gives you a complete overview and ensures that both internal and customer requirements are always met.

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Utilities

In the utilities sector, documentation and traceability are crucial. Microbizz makes it easy to plan and perform quality checks, safety checks and inspections. Fitters can use the app to record results and repairs directly on site and data is automatically linked to the right case. This ensures that you can always document to authorities, customers and partners that standards and statutory requirements have been followed.

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Facility Management

When dealing with multiple buildings, fixed service agreements and ad hoc tasks, Microbizz helps you ensure consistent quality across all locations. Quality templates can be customized for each customer and task, and management gets full insight into the results in real time. This allows you to react quickly to deviations, document deliveries to customers and ensure that no task falls between two chairs.

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Service companies

For service companies with many different types of tasks, Microbizz provides a flexible tool for quality assurance. Technicians can fill in checklists on their mobile, document with photos and get customer approval digitally. All information is stored centrally so you can always present history and reports. This creates transparency, strengthens the relationship with the customer and gives you a powerful tool to ensure high standards on all jobs.

Microbizz quality assurance in practice

How Microbizz ensures efficient operations

Scenario 1
Construction project (on-site quality assurance)

1
Setting up checklists

The quality manager creates digital checklists in Microbizz for key control points (e.g. foundation inspection, electrical safety). Each list is automatically linked to the relevant tasks in the project plan, so employees receive reminders when they need to complete them.

2
Filling in the field

When it's time for a checkpoint, the worker opens the form directly on their smartphone. Here they are guided through the requirements, can mark everything as "OK" or register a deviation and upload images – directly on site.

3
Automatic handling of deviations

If an error or defect is detected, a new task is automatically created in Microbizz. The quality manager is notified immediately, so the task can be prioritized without the risk of anything being overlooked.

4
Visible documentation

All completed quality forms are stored centrally on the job and project. The project manager and customer can access the reports via Extranet, providing transparency and proof of correct control.

5
Follow-up and transparency

During the project, management can follow the status of all quality checks in real-time. Any recurring errors are quickly detected, allowing you to adjust the process during construction.

6
Analysis and improvement

At the end of the project, the quality manager can analyze all records. Repeated deviations are identified and lessons learned are used to improve processes in future projects - benefiting both quality and efficiency.

Scenario 2
Service visits (documentation and customer satisfaction)

1
Setting up service forms

The company creates standardized digital forms in Microbizz for typical tasks (e.g. service reports with customer signature). The form is automatically added to the relevant service task so the technician always has it ready on their app.

2
Systematic review

During the service visit, the technician fills in the form step by step. Microbizz offers checkboxes, dropdowns, photo upload and comment fields, ensuring that everything is documented in a structured way and nothing is forgotten.

3
Customer approval

When the work is complete, the customer can sign directly on the technician's device. The report is saved with signature, timestamp and notes – ready to send to the customer as a PDF with one click.

4
Automatic archiving

The report is immediately archived in Microbizz under the customer's case. The office doesn't need to scan or upload documents manually – everything is organized and easily accessible for future reference.

5
Access and transparency

If desired, the customer can access the Extranet, where all service certificates and reports are stored together. This provides transparency and ensures that everything is documented correctly.

6
Strengthened image and loyalty

The consistent documentation shows the customer a professional and efficient service delivery. The high transparency and easy access to history strengthens customer trust and makes it easier to maintain long-term partnerships.





Frequently asked questions about the quality assurance form feature

What is digital quality assurance and how is a QA form used in companies?

Digital quality assurance is about documenting, structuring and following up on work processes electronically – without paper and manual notes. A QA form is used to record everything from inspections and deviations to quality checks and follow-ups, ensuring consistency and real-time documentation.

How does a digital documentation tool automate your task management and deviation tracking?

A quality assurance tool like Microbizz automates both data collection and follow-up by linking forms directly to task management, equipment and employees. When a form is completed, the system can automatically create new tasks, send notifications and generate documentation – all without manual handling.

How does a quality assurance scheme ensure compliance and consistent documentation?

Quality assurance templates ensure that all workflows are documented correctly and on time. By linking templates to tasks and workflows, you can easily document compliance with internal procedures and external requirements – for example in service, utilities or facility management.

Can you link KS forms to project management, task tracking and resource planning?

Yes, Microbizz makes it possible to link quality assurance directly to project management, resources and time consumption. For example, you can add checklists to project milestones, ensure documentation of quality along the way and analyze efforts via reporting and time tracking.

What are the benefits of integrating quality assurance with other features in the platform?

When quality assurance is an integrated part of a unified platform and functions, you get a complete overview of tasks, quality, equipment and employees. This means less duplication, fewer errors and the ability to make better decisions based on valid data.

Can you perform quality assurance directly from mobile or tablet?

What it does. Microbizz provides access to all KS forms directly via mobile or tablet – ideal for teams working in the field, on the construction site or with route planning. It ensures that documentation is completed correctly and on time – where the work is done.

How do other companies use digital quality assurance in practice?

Many of our customers use digital quality assurance to structure inspections, document invoice management, measure customer satisfaction and follow up on quality in operational tasks. This gives them a better overview, fewer errors and more time for core tasks.

Are digital quality assurance and checklists relevant for companies with complex planning and many tasks?

Absolutely. If you work with planning many employees and tasks, it's crucial to be able to follow up with quality checks and documentation. Microbizz ensures that planned processes are carried out correctly – and documented without extra administration.

Ready to experience effective quality assurance?


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