Effective quality assurance with Microbizz
Digitize your quality assurance with Microbizz – fill in checklists, register deviations and document work in real time directly from the field.















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Why quality assurance is important for your business
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Avoid manual paper lists and time-consuming Excel sheets when you need to document your work. With Microbizz, all quality forms, checklists and documentation are collected in one place – digitally and always accessible. This saves time, reduces errors and makes it easy to ensure that everything is registered correctly.
Quality assurance is closely linked to both task management and projects. When an employee completes a task, relevant quality checks can automatically follow. This ensures that documentation and approvals are always completed and saved without extra work.
Track the status of quality assurance in real-time – who has performed which checks, what deviations have been recorded and where follow-up is required. With one click, management can see if quality is being met and react quickly if issues arise.
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Get an overview through intuitive overviews and dashboards. See upcoming checks, completed inspections and open nonconformities in one unified view. This gives you a clear picture of where to take action to avoid bottlenecks and errors.
Share reports, quality checks and documentation directly with customers, management or external partners. Even without Microbizz access, they can access the necessary reports, providing peace of mind and transparency.
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Everyone – from field workers to management – works from the same data. Microbizz provides full transparency and ensures that nothing gets lost along the way. It builds trust, improves collaboration and makes it easier to meet both internal standards and external requirements.
"The most important thing about Microbizz is that you can have it modulated according to your needs. This means that you can go in and change a lot of parameters as you wish"

KS Forms - full overview and control from start to finish
With Microbizz quality assurance, you have full control over the entire documentation process – from creating forms and checklists to registering deviations, approvals and reporting. Field workers can perform quality assurance directly from the app by filling in checklists, taking photos and registering deviations, which are immediately available in the system. This avoids manual paperwork, delayed updates and scattered files. You can easily create standardized or customized forms and deviations are handled directly in the system. With integration to task management, projects and reporting, all relevant data is automatically included so you always have a complete overview of quality per customer, project or department.
Benefits of Microbizz quality assurance:
✔ Collect all quality checks and deviations in one place
✔ Get real-time updates and full transparency
✔ Customize forms and checklists according to your needs
✔ Automate approvals and documentation flows
✔ Integrate with other Microbizz modules for a unified workflow
✔ Get a full overview of quality, status and history
Whether you work from the office or the browser on your mobile device, Microbizz gives you a clear, up-to-date insight into quality assurance – so you can document, improve and deliver quality every time.
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Quality control tailored to your industry

Craftsmen and Contractors
Ensure that work on the construction site always meets the requirements. With Microbizz, employees can fill in quality forms and checklists directly from their mobile, document with photos and register any deviations in real time. Everything is automatically linked to the relevant projects, so you avoid manual paperwork and missing documentation. This gives you a complete overview and ensures that both internal and customer requirements are always met.
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Utilities
In the utilities sector, documentation and traceability are crucial. Microbizz makes it easy to plan and perform quality checks, safety checks and inspections. Fitters can use the app to record results and repairs directly on site and data is automatically linked to the right case. This ensures that you can always document to authorities, customers and partners that standards and statutory requirements have been followed.

Facility Management
When dealing with multiple buildings, fixed service agreements and ad hoc tasks, Microbizz helps you ensure consistent quality across all locations. Quality templates can be customized for each customer and task, and management gets full insight into the results in real time. This allows you to react quickly to deviations, document deliveries to customers and ensure that no task falls between two chairs.

Service companies
For service companies with many different types of tasks, Microbizz provides a flexible tool for quality assurance. Technicians can fill in checklists on their mobile, document with photos and get customer approval digitally. All information is stored centrally so you can always present history and reports. This creates transparency, strengthens the relationship with the customer and gives you a powerful tool to ensure high standards on all jobs.
Microbizz quality assurance in practice
How Microbizz ensures efficient operations
Scenario 1
Construction project (on-site quality assurance)
The quality manager creates digital checklists in Microbizz for key control points (e.g. foundation inspection, electrical safety). Each list is automatically linked to the relevant tasks in the project plan, so employees receive reminders when they need to complete them.
When it's time for a checkpoint, the worker opens the form directly on their smartphone. Here they are guided through the requirements, can mark everything as "OK" or register a deviation and upload images – directly on site.
If an error or defect is detected, a new task is automatically created in Microbizz. The quality manager is notified immediately, so the task can be prioritized without the risk of anything being overlooked.
All completed quality forms are stored centrally on the job and project. The project manager and customer can access the reports via Extranet, providing transparency and proof of correct control.
During the project, management can follow the status of all quality checks in real-time. Any recurring errors are quickly detected, allowing you to adjust the process during construction.
At the end of the project, the quality manager can analyze all records. Repeated deviations are identified and lessons learned are used to improve processes in future projects - benefiting both quality and efficiency.
Scenario 2
Service visits (documentation and customer satisfaction)
The company creates standardized digital forms in Microbizz for typical tasks (e.g. service reports with customer signature). The form is automatically added to the relevant service task so the technician always has it ready on their app.
During the service visit, the technician fills in the form step by step. Microbizz offers checkboxes, dropdowns, photo upload and comment fields, ensuring that everything is documented in a structured way and nothing is forgotten.
When the work is complete, the customer can sign directly on the technician's device. The report is saved with signature, timestamp and notes – ready to send to the customer as a PDF with one click.
The report is immediately archived in Microbizz under the customer's case. The office doesn't need to scan or upload documents manually – everything is organized and easily accessible for future reference.
If desired, the customer can access the Extranet, where all service certificates and reports are stored together. This provides transparency and ensures that everything is documented correctly.
The consistent documentation shows the customer a professional and efficient service delivery. The high transparency and easy access to history strengthens customer trust and makes it easier to maintain long-term partnerships.
Frequently asked questions about the quality assurance form feature
Digital quality assurance is about documenting, structuring and following up on work processes electronically – without paper and manual notes. A QA form is used to record everything from inspections and deviations to quality checks and follow-ups, ensuring consistency and real-time documentation.
A quality assurance tool like Microbizz automates both data collection and follow-up by linking forms directly to task management, equipment and employees. When a form is completed, the system can automatically create new tasks, send notifications and generate documentation – all without manual handling.
Quality assurance templates ensure that all workflows are documented correctly and on time. By linking templates to tasks and workflows, you can easily document compliance with internal procedures and external requirements – for example in service, utilities or facility management.
Yes, Microbizz makes it possible to link quality assurance directly to project management, resources and time consumption. For example, you can add checklists to project milestones, ensure documentation of quality along the way and analyze efforts via reporting and time tracking.
When quality assurance is an integrated part of a unified platform and functions, you get a complete overview of tasks, quality, equipment and employees. This means less duplication, fewer errors and the ability to make better decisions based on valid data.
What it does. Microbizz provides access to all KS forms directly via mobile or tablet – ideal for teams working in the field, on the construction site or with route planning. It ensures that documentation is completed correctly and on time – where the work is done.
Many of our customers use digital quality assurance to structure inspections, document invoice management, measure customer satisfaction and follow up on quality in operational tasks. This gives them a better overview, fewer errors and more time for core tasks.
Absolutely. If you work with planning many employees and tasks, it's crucial to be able to follow up with quality checks and documentation. Microbizz ensures that planned processes are carried out correctly – and documented without extra administration.
Ready to experience effective quality assurance?
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If you have any questions, you're also welcome to contact us on +45 70 23 53 23