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Discover how other companies leverage Microbizz.
 

Connect your customers to your operation with extranet

Give customers and partners access to up-to-date information and documentation – directly from Microbizz.

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iKlima logo
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AV Center logo
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Why extranets are important for your business

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less administration

Get rid of manual emails, PDFs and scattered sharing solutions. With Microbizz Extranet, customers and partners can log in and find the information they need themselves. This saves time for both the office and the field as everything is shared digitally and automatically.

connected workflow

The Extranet draws directly on data from Task Management, Project Management, Time Registration and other Microbizz modules. When a task is completed or a report is filled out, it is immediately available in the Extranet - without any manual transfer.

Real-time overview

Customers and partners can see the status of tasks, service visits or projects in real time. This means fewer phone calls and emails back and forth because everyone involved always has access to the latest data.

Project underside
automated document sharing

Workflows become easier when reports, quality forms, images and invoices are shared automatically through Extranet. Customers can retrieve documents themselves and employees don't have to send them manually.

Easy integration and access

The extranet is an integrated part of Microbizz and requires no additional setup. Access can be granted to customers, suppliers and subcontractors, who only see the information that is relevant to them.

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More transparency

By sharing data openly with customers and partners, you create transparency and trust. Everyone is working from the same up-to-date knowledge, which makes for a more professional experience and strengthens relationships.

"The most important thing about Microbizz is that you can have it modulated according to your needs. This means that you can go in and change a lot of parameters as you wish"

Nicholas Ottosen
Nicholas OttosenTeam leader, Cobblestone
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See how Extranet works in practice

In this video you'll get an insight into how Microbizz Extranet makes collaboration with customers easier.

You'll see step by step how customers can log in, follow the status of their tasks and projects, download reports and documentation and view invoices - all in one place. The video also shows how data is always updated in real time, so both you and your customers work with the same information.

The aim is to give you a clear picture of how Extranet works in everyday life and how it creates transparency, less administration and a more professional customer dialogue.







Extranet - full overview and transparency from start to finish

With Microbizz Extranet, you can share exactly the information your customers and business partners need - directly and without manual intermediaries. Customers can log in and access their tasks, projects, reports and invoices, all in one place and always updated in real time. This means fewer emails, fewer calls and less administration for you.

Extranet creates transparency: the customer can track the status of tasks, retrieve documentation and view history, while you retain control over what information is shared. The integration for task management, projects, reporting and invoicing ensures that data flows automatically into Extranet, so you don't need to maintain multiple systems.

Benefits of Microbizz Extranet:
Give customers access to tasks, projects and documentation in one place
Get real-time updates so everyone works from the same data
Share reports, checklists and invoices without manual emails
Increase customer trust through full transparency
Integrate with other Microbizz modules for a unified workflow
Save time in administration and strengthen customer relationships

Whether you work from the office or customers log in via browser, Microbizz Extranet provides a clear, up-to-date insight into the collaboration – so you can deliver more efficiently, more transparently and more professionally.

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Extranet tailored to your industry

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Craftsmen and Contractors

Keep customers and business partners up to date without extra work. With Microbizz Extranet, you share task lists, status and documentation directly with the customer. Everything is automatically linked to the right projects and tasks, so both internal teams and external parties always have the latest data - with full transparency and a simpler workday.

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Utilities

In the utilities industry, traceability and transparency are crucial. With Extranet, fitters and technicians can register time, completed tasks and reports in Microbizz, after which the customer can access the results online. This means that authorities, customers and partners can see documentation of work in real time – without having to send manual reports.

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Facility Management

When working across many locations and fixed agreements, an overview is essential. With Microbizz Extranet, both customers and management can follow service agreements, completed tasks and documentation in one place. You can customize which data each customer sees, thus providing exactly the transparency that strengthens collaboration and ensures high quality on all deliveries.

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Service companies

For service companies, it's important to provide peace of mind and professionalism. Extranet makes it easy to share reports, status and documentation directly with the customer - including photos, notes and approvals from field staff. All information is stored centrally and available online, so customers can always be in the loop. This gives you a powerful tool to retain customers and show the value you deliver.

Microbizz extranet in practice

How Microbizz ensures efficient operation

Scenario 1
Customer portal

1
Invite the customer inside

You activate the Extranet module for a customer and give them a login to your Microbizz portal. The customer can then log in 24/7 from a regular browser - their direct window to the collaboration with you.

2
Overview of tasks and projects

On the extranet, the customer gets an overview of all ongoing tasks and projects, including status (planned, in progress, completed). They can click in and see details such as descriptions, images and responsible employees - without having to call for a status.

3
Real-time approvals and feedback

When a task is complete, the customer can approve it directly via the extranet. They can also add comments if something is missing. This feedback is immediately sent to your team so you can quickly follow up and ensure satisfaction.

4
Sharing documents and reports

All documents and files related to the customer's tasks - such as service reports, certificates or image documentation - are available on the extranet. The customer can download the documentation themselves, saving you manual submissions.

5
Create new tasks digitally

The customer can create new tasks directly from the extranet using a simple form. When they fill out the order form, a job is created in your system with all the necessary information. This makes ordering faster and ensures nothing is missing.

6
Better relationship and transparency

By giving the customer real-time access to all data - status, reports, history and new orders - you create transparency and peace of mind. The customer experiences full insight into the collaboration, which strengthens the relationship and makes you a more professional partner.

Scenario 2
Subcontractor portal

1
Provide access to partners

You give your subcontractor limited access to Microbizz via the extranet. They get a login where they only see the tasks you've shared with them - and nothing else.

2
Receive and execute tasks

When you assign a task, the subcontractor can immediately see the description, deadline and attached documents on the extranet. They can perform the work and report the task as completed directly in the system.

3
Real-time progress and dialog

The subcontractor can continuously update the status, upload pictures or add comments. You can follow this in real time and all dialog is gathered in one place in Microbizz. This ensures clear alignment of expectations and less coordination work.

4
Quality assured delivery

If checklists or documentation are required, the subcontractor can fill out quality forms on the extranet - just like your own employees would do. This gives you full documentation that the work has been done correctly.

5
Automatic data for invoicing

When the subcontractor marks the job as complete, all registered data is already linked to the case in Microbizz. This means that your invoicing to the customer and settlement of the subcontractor can be done quickly and correctly - without extra manual work.

6
Financial transparency and collaboration

Microbizz can save the subcontractor's invoice via EDI and automatically reconcile costs against revenue. This gives you full insight into the finances of the job, while collaboration with subcontractors becomes smoother and more trusting.





Frequently asked questions about extranet

What is Microbizz Extranet?

Microbizz Extranet is a digital portal where customers and partners can access projects, tasks and documentation in real time. It gives you a professional way to share status reports, quality forms and to-do lists without manual emails or paperwork.

How can my customers use the extranet portal?

Customers can log in via browser and access their tasks and projects 24/7. They can view the status of work in progress, download reports and approve tasks directly online. This provides transparency and makes collaboration more efficient.

Can partners also access the Microbizz Extranet?

Yes, subcontractors and partners can have limited access to the extranet. They only see the tasks assigned to them and can perform, update and document work directly in the system.

Which documents can be shared via extranet?

All relevant documents can be shared: service reports, quality forms, certificates, images and checklists. Everything is stored digitally in Microbizz and automatically linked to the right tasks and projects, so both customers and internal teams always work with the latest data.

How do extranets help with quality assurance?

Via extranet, customers and partners can see quality checks, completed forms and any deviations in real time. This ensures full documentation of the work, transparency and peace of mind for the customer, while ensuring that the company complies with legal requirements and standards.

Can customers approve tasks directly in the extranet?

Yes, when a task is completed, the customer can approve or comment on it directly in the extranet portal. This feature provides faster feedback, fewer misunderstandings and a smoother process from execution to approval.

How does Microbizz Extranet improve communication?

The extranet gathers all communication in one place. Customers and partners can view task status, add comments and share documents directly in the portal. This avoids long email threads, missing information and misunderstandings.

Is Microbizz Extranet safe to use?

Yes, the extranet portal is built with security in mind. Customers and partners only get access to the data and projects that are relevant to them. All communication and document sharing is secure and GDPR compliant.

Ready to experience what extranets can do for you?


Experience the benefits of Microbizz on your own - it's easy to get started.

If you have any questions, you're also welcome to contact us on +45 70 23 53 23