Effective Task Management and Digitization | RenEksperterne

Enormous flexibility and freedom

Previously, everything – tasks, notes and invoicing basis – was on paper. The risk of errors and lost documents was high. Today, tasks are received, created and scheduled directly in Microbizz so they can be easily completed and invoiced. Employees check in, do the work, check out - and send the task back. It's all managed digitally – saving time, driving and frustration.

Challenges with manual workflows

Before digital workflows, RenEksperterne struggled with a number of challenges that affected efficiency.

RenEksperterne is a versatile service company that solves tasks within cleaning, caretaking, crafts and waste management throughout the Greater Copenhagen area. For RenEksperterne, efficiency, overview and flexibility are crucial. With Microbizz, they have digitized their entire task management - and it has made a noticeable difference, both in the office and among their employees.

Tasks could be lost RenEksperterne previously recorded tasks and notes on paper, which made it difficult to keep track of whether tasks were completed and invoiced correctly. When paperwork disappeared, it could mean that work was never recorded - and therefore never sent for invoicing.

UNNECESSARY TRANSPORTATION AND WASTED TIME Employees were dependent on physically coming into the office to pick up and drop off work assignments on paper. This led to many unnecessary trips, especially since the company is located in Dragør, while customers are spread all over Zealand. It was a waste of both time and resources.

No control over machines From vacuum cleaners to dehumidifiers, RenEksperterne has a lot of equipment in circulation. Previously, equipment was taken out on jobs without being registered. This made it difficult to keep track of who had what and whether it was returned in proper condition. At the same time, the ability to invoice equipment usage was often lost.

A better everyday life for employees

At RenEksperterne, it's not only the management that has benefited from digitization - the employees have also benefited greatly.

Before, employees had to carry around folders of paperwork for each task. Now they have everything in one place on their phone: tasks, addresses, access information and the day's route. This means less hassle and more structure in their day.

They can check tomorrow's tasks from home, plan their driving and meet directly with the first customer. Microbizz has given them the overview that makes a difference - both for efficiency and job satisfaction.

Microbizz has helped RenEksperterne with the following

STAY ON TOP OF TASKS AND INVOICING

Today, all tasks are created and planned digitally in Microbizz. This ensures that nothing is lost along the way - and that tasks are completed and sent for invoicing immediately. This has improved the overview, minimized errors and increased efficiency.

MORE FLEXIBLE AND EFFICIENT EVERYDAY LIFE

Employees no longer need to come into the office to pick up or drop off papers. They can see the day's tasks, addresses and access information directly in the app. This saves time and makes it possible to drive directly to customers.

CONTROL OVER EQUIPMENT

With the equipment module in Microbizz, RenEksperterne has an overview of which equipment is out on which jobs - and who has it with them. This makes it easy to ensure that machines are returned in good condition and that equipment usage can be invoiced correctly.

Control of machines and tools – from warehouse to job

At RenEksperterne, equipment plays a central role in many of the daily tasks. But previously it was difficult to keep track of who had what – and whether machines and tools were returned in good condition.

Find out how RenEksperterne uses the Microbizz equipment module to register and assign equipment to specific tasks. This ensures that nothing goes missing, that equipment is returned correctly – and that customers are invoiced when relevant.

"It provides enormous flexibility and freedom in my everyday life, but just as much in the employees' everyday lives."

Mathias CarlOperations Manager, RenEksperterne