Service on lifting and hoisting equipment
Microbizz gives you a single solution for digitizing your workflows, whether it's installations, ad hoc tasks or ongoing service. This applies all the way from task planning to execution, quality assurance, documentation and invoicing.
Employees always have an overview of the next task and previous service - directly on their mobile.
Efficient operations and quality assurance for lifting and hoisting equipment service
Optimize your service business with Microbizz - the flexible platform that helps you plan, manage and document all tasks in real time.
From statutory inspections and maintenance to resource optimization and reporting, Microbizz gives you a full overview and ensures that no equipment is overlooked. Through the user-friendly app, technicians can easily record work on site, while you get insights and data to optimize operations and safety for both customers and employees.
- 01 Special offers
- 02 How to plan
- 03 Execution
- 04 Quality of service
- 05 Time registration
- 06 Payroll
- 07 Invoicing
- 08 Customer portal
Make your bidding sharp and efficient
With Microbizz you can make quoting faster, smarter and more professional. With the integration to ChatGPT, you can optimize your offer texts with a single click. Get a clear status overview so you always know if a quote is active, won or lost. Offers can be sent directly to the customer via email or as a professionally designed PDF.
Planning made simple
Running a service business requires sharp planning - and this is where Microbizz makes a crucial difference. The system handles both repetitive service tasks and ad hoc tasks. Statutory inspections are scheduled automatically and tasks are only assigned to employees with the right skills.
At your fingertips - also offline
Through the Microbizz app, employees have all information at their fingertips. This includes company information, task descriptions, deadlines and estimated time consumption. Employees can register time and material consumption, upload pictures, fill in forms, register deviations, communicate with colleagues and much more.
Quality assurance throughout the process
In Microbizz, you can add relevant forms to tasks, such as quality forms, various checklists or forms for inspections. Employees can easily check them off when they're out on the job and avoid a lot of typing. If there are any discrepancies, the form can automatically create new tasks. It doesn't get any easier.
Minimize errors and optimize time spent
Accurate time tracking is essential for both payroll and invoicing. With Microbizz, your employees can register their working hours directly from their mobile phone so that all hours are documented correctly - without paperwork or the risk of oversights.
This means fewer errors, no missing hours and a smoother payroll and invoicing process. With Microbizz, time registration is simple, efficient and adapted to your company's needs.
Let the process
Payroll processing can be a complex and time-consuming task. With the Microbizz Payroll module, the process is automated, eliminating manual calculations and the risk of errors. Registrations in Microbizz form the basis for payroll processing and payroll codes can easily be transferred to your payroll system.
Support your cash flow
Time, material consumption, mileage and any deviations are all recorded in real time. This means that the invoicing process can be automated. Invoices can go out faster - without errors, omissions or incomprehensible texts.
Increase self-service and customer satisfaction
With Microbizz Extranet you give your customers a 24/7 self-service portal where they can find all the information they need, such as task status, documentation, quality etc. They can also request quotes and approve documents etc.
With Microbizz, management has 24/7 access to valuable data and a full overview of operations. Pull reports at any time, track real-time status and identify optimization opportunities with just a few clicks.
Microbizz makes it easy for the administration to plan tasks and manage changes. Get instant insights into the status of employees in the field and answer customers' questions right away.
Employees always have their tasks at their fingertips and can easily view the day's plan, record work done and report deviations directly in the app. Changes to the plan are shown instantly, so everyone is always up to date.
Results and value of hard work
Digital workflows create tangible value that can be measured - not only in efficiency, but also in quality and customer satisfaction. With automated processes, you minimize errors, free up time for core tasks and get a full overview of all tasks in real time. The result is faster task completion, higher customer satisfaction and a stronger financial return that supports growth and improves business competitiveness.
Get more value from your existing resources through better planning and minimizing wasted time
- Optimized planning and better resource utilization
- Less manual work
- Fewer errors and less wasted time
- More time for value-adding tasks
Microbizz improves customer satisfaction by optimizing planning, execution and documentation
- Fast response time
- Real-time documentation
- Overview via customer portal
- Ensure compliance and statutory inspections
Digital workflows ensure compliance with quality processes and availability of statutory documentation
- Automated workflows and processes
- Traceability and history
- Real-time documentation
- Everything recorded digitally
Hear what our customers have to say
"I can't see how it would work at all if we didn't have Microbizz today. There is simply too much information in this system that would probably disappear or fall between two chairs if we operated as we did before."
"We try to use it in as many facets as possible, so we have it in one place because that's what's great about Microbizz, it's the common thread that runs through everything."
"Before we had Microbizz, we had three different systems and it was really annoying for the service technicians, who had to go and open a new program to fill out some service papers, and then you had to register hours in another program and finances in a third program."