Efficient Digital Operations Management | Fast Planning and Quality Assurance | Tip Top Ejendomsservice

"One of the strengths is that we have the freedom to do it ourselves, and that we don't have to call someone to do it and then sit and wait days/weeks to get it back."

At Tip Top Ejendomsservice, speed, overview and quality are crucial in their operations. With Microbizz, the company has created a digital everyday life where decisions can be quickly translated into action – both in the office and at the customers' premises.

Digital operations management in everyday life - from planning to documented quality

With Microbizz, Tip Top Ejendomsservice has gathered key work processes in one system. From planning and task management, to quality assurance, documentation and dialog with customers – actively used by both the office and the employees on site.

Fast execution in operations Tip Top can quickly move from an idea or decision to concrete action. Changes and new workflows go live without long waiting times or dependence on external resources.

One unified platform for planning and customer engagement Microbizz is used both for daily planning and as a link to customers. It provides a common overview of tasks, visits and work performed – all the way around.

Clear overview for employees Employees always know what tasks they have to perform on a daily basis and what is expected of them – even when they are out with customers. This creates structure and a sense of security when performing tasks.

Professional documentation and quality assurance After quality checks, Tip Top uses digital forms to document the work and share it directly with customers. This ensures transparency and reassurance for customers.

More efficient everyday life than previous Excel solutions The transition from Excel-based workflows to Microbizz has made operations more efficient and coherent – with fewer manual processes and less risk of errors.

Intuitive system - also for experienced employees Even employees with many years on the job quickly get used to Microbizz. The system is perceived as intuitive and usable in everyday life, which supports high adoption in the organization.