Digitization and Streamlining of Workflows | Stenhøj

"It's a very open system, so we can pretty much do what we want and find our own way"

Watch the video where Stenhøj talks about their digital journey and the concrete wins, which include

Real-time overview
Strengthened compliance
Higher efficiency

The challenges at Stenhøj

Before Microbizz, Stenhøj experienced various challenges due to manual and paper-based processes

DOCUMENTATION Previously, service documentation was done manually on paper. This made it difficult to ensure that all necessary information was up-to-date and correctly recorded.

PAPER-BASED PROCESSES Before Stenhøj got Microbizz, workflows were manual and paper-based. This presented major challenges in terms of planning and real-time overview.

SHARING OF INFORMATION With manual and paper-based processes, it was difficult to share data and maintain a common overview. This created the risk of errors, oversights and delays.

The effects of digital workflows

With Microbizz, Stenhøj has solved a number of challenges

Stay on top of documentation and certificates

With digital workflows, real-time documentation is linked to the task and equipment. Based on service schedules, certificates are created for the equipment, which customers can access via the extranet.

Service planning and task management

Microbizz has streamlined planning and task management for both the back office and technicians. All task information is available via PC and app, and it's quick and easy to register data on task performance.

Customer portal

An important feature of Microbizz is customer access to the extranet, where they can download documents and receive automated emails about completed services. This saves time and provides peace of mind for all parties.