What Does Field Service Software Really Cost? License, Setup, Year One
Field service software typically costs a monthly license that depends on the number of users and modules, plus a one-off cost for setup and internal time to get started. At Microbizz, the Business package starts from DKK 3,495 a month for two full users and two app users (as of October 2026), and the setup price is not included. What you save depends on your own time, driving, and invoicing, and it can be calculated with a simple formula.
What does the price consist of?
License: base package, full users, and app users
Microbizz pricing is built on a base package, the number of full users, and the number of app users. Full users have access via web and app. App users are for field employees who mainly use the app. The Business package starts from DKK 3,495 a month and includes, among other things, planning, tasks, forms, time registration, invoicing, and reporting. Enterprise starts from DKK 9,550 a month and includes five full users. The price is adjusted to the number of users and modules.
Modules and integrations
On top of the base package you can add modules and integrations, for example payroll integration. That makes it possible to start with what you need and expand later. The price of add-ons depends on what you choose, so it needs to be part of the quote.
Setup and implementation
The price calculator states explicitly that the setup price is not included. The amount depends on how much needs to be configured and how much data has to be moved over, so you get it in a quote. Also ask what the setup includes.
Internal time and training
The biggest hidden cost is often your employees' own time: deciding how tasks and forms should look, cleaning up customer and task data, and teaching employees to use the app. You should account for it, even though it doesn't appear on an invoice.
What do you save in the first year?
Savings typically come from four places. They can't be read off a price list, so they need to be calculated from your own figures.
Administrative time
When employees register time, materials, and documentation directly on the task, some of the manual entry and collecting of slips goes away. The time can be spent on tasks that can be invoiced.
Driving
Route planning can optimize the order of the day's visits, so there are fewer kilometers and less transport time. How much it matters depends on how many stops technicians have per day.
Faster invoicing
When approved hours and consumption go directly into the invoicing basis, the office doesn't have to collect the information afterwards. That can shorten the time from completed work to invoice.
Fewer errors and forgotten hours
If the work is registered on the task while it's being done, fewer hours and materials end up never being invoiced.
How to calculate your savings
A simple formula for administrative time is: number of employees × minutes saved per day × working days per year × hourly rate. As a worked example with hypothetical figures, not a documented result: 10 employees, 15 minutes a day, 220 working days, and an hourly rate of DKK 400 gives DKK 220,000 a year. Use your own figures, and add the three other items. Then compare with the total quote, not just the license price.
Frequently asked questions about the price of field service software
What does it cost per user?
Microbizz doesn't state a price per user on its price page. The price is calculated from a base package, the number of full users, and the number of app users, and you can get a guideline price in the price calculator. You get an exact price in a quote.
Is setup included in the price?
No. The price calculator states that the setup price is not included. Ask in the quote what the setup covers and what it costs.
What should we ask about when requesting a quote?
Ask about the license per user, add-on modules and integrations, setup and training, terms for contract binding and cancellation, support, and whether prices exclude VAT. That way you can compare quotes on the same basis.
Can we start small and expand later?
Yes. Many start with the functions that create the most manual work and add more modules as the need grows. You can contact Microbizz for an assessment of your situation.
