Effective Planning and Quality Assurance | Cobblestone

"The most important thing about Microbizz is that you can have it modulated according to your needs"

Watch the video where Cobblestone talks about their digital journey and the concrete wins, which include

Better overview and planning of resources
Effective quality assurance and documentation
Flexibility to customize the solution as needed

The challenges of manual workflows

Before digital workflows, Cobblestone struggled with a number of challenges that affected efficiency.

RESOURCE PLANNING Cobblestone had challenges managing and scheduling their caretakers' tasks effectively. It was difficult to get a clear overview of what employees were doing and how resources were being used.

INEFFECTIVE QUALITY ASSURANCE Quality assurance and reporting was cumbersome, especially when it came to giving owners insight into the status of properties. There was a lack of a systematic and digital solution to check and log tasks over time.

LIMITED FLEXIBILITY There was a need for a solution that could be adapted to specific needs without extensive IT skills or a large IT department. The existing setup made it difficult to continuously optimize processes.

Cobblestone has gained a better overview, streamlined their processes and created more value in everyday life with Microbizz as their operating platform.

A single platform provides an overview of all tasks and properties.
Automated processes free up time for core tasks.
Easier communication between office and operations team ensures higher quality.

Watch the interview with Paw de Sparra Lundin, Head of Applications & Data at Cobblestone

The effects of digital workflows

Microbizz has solved a number of challenges

Better planning and management of resources

Cobblestone has achieved much more efficient planning and management of their caretakers. The solution makes it possible to see what employees are doing in real time, and tasks can be planned and prioritized directly in the platform. This ensures that resources are used optimally.

Effective quality assurance and documentation

Digital workflows have made a big difference to Cobblestone's quality assurance with forms that provide a clear overview of what has been done on the properties. Reports can easily be sent to owners, providing transparency and strengthening customer relationships.

Flexible and adjustable solution

The flexibility and configurability of Microbizz means that Cobblestone can continuously develop and optimize their workflows without being dependent on external resources. This provides freedom of action and ensures that they can react quickly to new needs.