A cleaning company needs software that can handle fixed, recurring tasks across many locations, document quality control and inspections, and turn hours into a payroll basis and an invoicing basis without manual entry. That can be either an industry system built for cleaning or a field service management platform that covers cleaning alongside other service tasks. If you only do cleaning, an industry system may be enough. If you also deliver window cleaning, property services or other facility services, a combined platform such as Microbizz usually fits better, because all tasks, employees and customers are in the same system.
Cleaning differs from many other service industries. Tasks repeat, employees often work at changing addresses and times, and the customer cannot always see the result right away. That sets some specific requirements.
Most cleaning customers have a subscription agreement with fixed intervals. The software should create the tasks automatically from the agreement, so no one has to remember to add them every week. In Microbizz, subscription customers are handled with digital workflows in task management, so agreements are kept within the agreed framework and conditions.
Sick days, missing keys and customers moving a visit are everyday events. Planning should be based on deadlines and available resources and be quick to adjust, so employees always see the latest plan in the app. If teams have many addresses a day, route planning can cut unnecessary kilometres.
Quality in cleaning has to be shown when the customer asks. In Microbizz, inspections are scheduled by appointment, and the right form is linked to the task automatically. Forms for inspections, quality checks and closure are filled in with simple checkboxes. If a deviation is registered, a new task can be created automatically, so the error gets fixed. Read more about quality assurance.
Many cleaning companies have many hourly paid employees, and payroll is often the heaviest administrative task. Look for a system where time registration happens in the app and goes straight on to payroll and invoicing. Microbizz has a payroll module that delivers a complete payroll basis to your payroll system. Partneren A/S says that payroll used to take two people two to three days plus a day of data entry, and that it is now done in one day by two people.
The cleaning industry has many employees whose first language is not the local one. A system employees do not understand will not be used. Microbizz is available in Danish, English, German, Swedish, Norwegian, Finnish and other languages, on both desktop and in the app.
When customers can see for themselves where and when cleaning was done, with photos and quality checks, there are fewer calls and fewer discussions about the invoice. In Microbizz, this happens through the extranet, where the customer logs in and finds the documentation.
If you do cleaning only and have no plans to add other services, a system built specifically for cleaning can cover the need. Check that it handles payroll, quality documentation and customer access, and that it integrates with your finance system.
Many cleaning companies deliver more than cleaning, for example window cleaning, property services, grounds maintenance or technical tasks for the same customers. Then it helps that all services are planned, documented and invoiced in the same system. Microbizz is a Danish field service management platform used by companies in facility management and cleaning, and it is modular, so you can start with task management, time registration and quality assurance and expand over time.
RenEksperterne uses Microbizz to get an overview of tasks, give more flexibility to both management and employees and get rid of paperwork and unnecessary driving.
Software that creates fixed tasks from agreements, documents quality control, registers time for payroll and invoicing and gives the customer access to the documentation. It can be a cleaning industry system or a field service management platform such as Microbizz, if you also deliver other services.
Yes. In Microbizz, employees register time, fill in forms and report deviations directly in the app, and changes to the plan show up immediately.
Yes. Microbizz has both time registration and a payroll module that delivers a complete payroll basis to your payroll system.
It depends on the number of customers, locations and employees. With a few fixed customers and one team, a spreadsheet can be enough. When agreements get forgotten or payroll takes days, it is time for a system. Microbizz is modular, so you can start small.
Start with the tasks that take the most time today, usually fixed agreements, quality documentation and payroll. You can book a demo and see what it looks like with your own customers and teams.