Every industry is unique. Microbizz offers special features for optimising workflows for companies working within Facility Management.
Within Facility Management there is a wide range of different tasks.
Different tasks – with everything from maintenance, inspections, crafts and construction projects as well indoor as outdoor – to even canteen and reception care, administration of leases, handling requests from tenants and much more.
Quality demands are high – and a number of statutory inspections have to be done. Customer demands for efficiency and flexibility are high and everything – including resources – must be documented.
Microbizz can meet all these demands – for the company’s own employees as well as suppliers, sub-contractors etc.
See how our Facility Management Solution works
See here how Microbizz works at the Danish company – Anlægsgartner Gottlieb A/S
Microbizz is an all-in-one solution with a very wide area of usage – from task management to documentation, quality management and administrative management.
Everything is connected via a CRM-database – with the aim of optimising the company’s operation, quality and documentation and business intelligence.
Overview of leads, meetings, follow up etc.
Goal and results on turnover, profit etc.
Geographical placement of equipment, fleet etc optimises planning and overview
Handling of maintenance on equipment, vehicles etc.
Maintenance – use of mandatory quality forms etc.
Manage that right employee for the task i.e. based on competencies, certification, work plans, geography etc.
Manage renewal of certificates, approvals etc.
Possible to handle a hierarchically division of tasks (company, building/property, lease and tenant)
Easy to create check forms
Specific notes can be placed on tasks
SLA overview/handling
Complete overview of time and goods consumption – on own employees as well as freelance workers, subcontractors, contract workers etc.
This gives a complete and accurate foundation for invoicing and payroll
Overview and documentation of “ongoing work/activities”
Overview based on realtime data 24/7
Realtime data access 24/7
Easy to generate reports including statistics and graphs
Communication / set up can be role based (controlled via filters)
Many possibilities for setting up processes to manage information flow, follow up etc.
Easy to generate own questionnaires and forms – including quality forms, satisfaction questionnaires, forms for reporting deviations etc.
Quality forms can be set up for tasks, customers, projects, processes. Specific answers in a form automatically generate specific tasks/actions/workflows
Quality forms are filled in at the customer site – via smartphone, tablet or PC
Secures documentation and overview – concerning i.e. certificates, approvals, security etc.
Planning and management of your equipment, vehicles, machines etc – and event mechanical parts, spare parts, consumables etc.
Get a complete realtime overview of usage and location of all equipment.
See your capacity utilisation per equipment
Handle service and maintenance, repairs etc.
All data on tasks, quality, equipment etc is registered in Microbizz, providing a strong data foundation
Reports are quickly and easily drawn from the system – always based on realtime data
Relevant data and documents can be shared with customers and external partners via the Microbizz Extranet
Case: Partneren
When deciding for a solution for digital operation management at Partneren – first they had to decide if the core of such a system should be financial or if customers should be the primary focus:
Catja Winther, CEO, Partneren
”We looked at different financial systems, that could also handle operational data. But we did not find them to be user friendly. The pros were of course, that the implementation would be faster. But the GUI just wasn’t good enough. Plus – I did not want financial data to be core of our company. We are a very customer and service driven organisation – so in our world, the customers and not the figures, should be the focus of our operation and our employees”, explains Catja Winther, CEO at Partneren.
Via the extranet, customers, subcontractors and other external partners can access relevant data and documents. Documents could be quotations, order confirmations, contracts, quality forms etc. External partners can also upload documents, answer questionnaires etc.
Let’s talk about the challenges in your company and how Microbizz can optimise your workflows.
Give us a call or an email. We look forward to hearing from you.
Microbizz has become a preferred solution in the Facility Management industry. The industry is characterised by a wide range of tasks with different content and structure. There is a strong need for flexible planning and handling of both repetitive tasks and ad hoc tasks, as well as registration of time, quality forms, deviations, inspections, handling and tracking of equipment, route planning, handling of sub-suppliers, registration of goods consumption as well as realtime documentation and information to partners and clients, which can be handled via the Microbizz extranet.
